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Careers

We are now accepting resumes for the position below. April 2017

Warehouse and Operations Support 

Showers Pass, Portland based apparel brand is growing. The right candidate for this position will have a passion for cycling and the outdoors, great attitude on the phone and in person; and high attention to detail and follow through. We are looking for a self-starter that can work as part of the team and manage projects independently – with critical thinking abilities and motivation to take initiative.

We are a small team, and we like to say that we hire people, not positions. We are seeking someone to assist with the following:

  • Order processing
  • Warehouse functions including pick, pack, and ship
  • Inventory management
  • Order fulfillment
  • Key Accounts operations and compliance
  • Other general and administrative duties as assigned

Requirements:

  • High School Diploma required, Bachelor’s Degree preferred
  • Excellent problem solving skills
  • Great communication skills
  • Ability to learn new computer applications quickly
  • Process-driven
  • Commitment to completing individual and team tasks
  • Ability to stand for extended periods of time; and lift and carry 40 lbs
  • Experience in a small business or start-up environment a plus
  • Basic PC skills including Word, Excel, and Outlook

Desired Skills:

  • Bachelor’s Degree
  • 1-2 years’ experience in Customer Service or Retail
  • Demonstrated problem-solving ability

This is an entry level salaried position with full benefits after 3 month probationary period. Benefits include medical, vision and dental insurance, 401K and paid maternity/paternity leave.

How to Apply:

Please send a brief cover letter and resume to: careers@showerspass.com

No phone calls please.


Customer Service Representative - This position has been filled 3/9/15

Showers Pass, Portland based apparel brand is growing. The right candidate for this position will have a passion for cycling and the outdoors, great attitude on the phone and in person; and high attention to detail and follow through. We are looking for a self starter that can work as part of the team and manage projects independently – with critical thinking abilities and motivation to take initiative. This person will be the first point of contact for incoming calls, emails and walk-ins, so an enthusiastic demeanor and excellent communication skills are a must!

Customer Service Job Description:

  • Be the enthusiastic, knowledgeable, professional face of Showers Pass — as the first point of contact for everyone coming to us by phone, email, and in person
  • Assist and communicate with customers throughout the shopping, ordering, and return/exchange processes
  • Handle warranty claims
  • Enter and pay bills
  • Send invoices and process incoming payments
  • Other general and administrative tasks as necessary

Required Skills:

  • High School diploma required, college degree preferred
  • Excellent communication skills; via phone, e-mail, and in person
  • Ability to deal with customers with professionalism and grace
  • Attention to detail and affinity for record-keeping
  • Highly organized and team oriented
  • Ability to work independently, and prioritize amid interruptions
  • Basic PC skills including Word, Excel, and Outlook

Desired Skills:

  • Bachelor’s Degree
  • 1-2 years’ experience in Customer Service or Retail
  • Familiarity with CRM tools and Quickbooks
  • Demonstrated problem-solving ability
  • Interest in garment construction, technical specs and terminology specific to outdoor/athletic apparel and gear
  • Knowledge of local, national, and international bike culture — and a passion for cycling and the Outdoors

This is an entry level salaried position with full benefits after probationary period. Benefits include medical, vision and dental insurance, 401K and paid maternity/paternity leave.

How to Apply

Please send a brief cover letter and resume to: careers@showerspass.com

No phone calls please.