Return Policy

US and UK Returns

We include return shipping labels and forms for standard orders shipped within the US and the UK. Please follow the directions on your order's return form. If you have questions, feel free to call or email us!


Standard orders containing returned items in unused, new condition with tags attached are eligible for a full refund, exchange, or store credit within 30 days of delivery.

  • All closeout sale items are non-refundable and are returnable for size exchange or store credit only.
  • Items that show signs of damage from use are ineligible for refund and can be returned for store credit only.


Showers Pass products purchased within our guarantee period from elsewhere are eligible for exchange or store credit with valid proof of purchase.

If we offer you free shipping and you return part or all of your order, we will withhold the value of our flat-rate shipping charge from your refund. We withhold a shipping charge when the value of your order is less than our free shipping threshold. Learn about our current shipping rates and information here.


International Returns

If you live outside the US or UK and want to make a return, please mail your order back to us. Include a copy of the return form indicating what you want to exchange or return in your shipment. Exchange shipping charges may apply for some items. Please allow up to ten (10) days for exchanges to be processed.


 Showers Pass US

Attn: Returns

2101 SE 6th Ave, 

Portland, OR, 97214

Showers Pass UK

Attn: Returns

323 Henry Robson Way,

South Shields Business Works,

South Shields, NE33 1RF




Gift and Bundle Deal Returns

If your order includes a gift with purchase and you don't keep the purchase but the gift, we will subtract the current retail price of the gift from your return.

If your order includes a bundle deal discount and your return part or all of the bundle, you will lose the bundle discount and receive partial credit for any returned items.